Leading Home Improvement Company Improves Customer Service and Reduces Costs With webMethods Business Integration Suite

Leading Home Improvement Company Improves Customer Service and Reduces Costs With webMethods Business Integration Suite


Key Integration Component of webMethods Fabric(TM) Manages and Optimizes The Lapeyre Group's Corporate Data and Business Processes

webMethods, Inc. (Nasdaq: WEBM),
a leading business integration and optimization software company, today
announced that The Lapeyre Group has implemented the webMethods Enterprise
Services Platform, a key component of the webMethods Fabric business
integration product suite, as a core element of its IT restructuring plan. A
leading home improvement company, The Lapeyre Group has embarked on a
corporate-wide program to better unify the data and business processes
throughout its network of stores and suppliers, in order to improve customer
service quality and reduce costs.
"The challenge we faced was how best to integrate all of our business
processes," said Laurent Rousset, technology and international manager, IT,
The Lapeyre Group. "In order to remain competitive and productive, we needed a
solution that would organize and manage our information infrastructure in such
a way that the information could be easily transferred, shared and utilized
between our headquarters, our regional stores and our suppliers. The
webMethods integration platform is ideally suited to solve such a complex
problem and works well with our existing systems."
The webMethods Enterprise Services Platform serves as the framework of the
new optimization program. The implementation has enabled The Lapeyre Group to
easily identify any anomalies connected with factory non-compliance forms
(FNCUs). Vital to the company's success, these forms verify the accuracy of
store inventory and customer product orders. The webMethods Enterprise
Services Platform enables the company to correct the anomalies as soon as they
appear, thereby improving the quality of its customer service.
"A key challenge for us was how best to manage the flow of FNCUs. We
needed a software platform that can manage and optimize the operation and to
help us establish better business processes that can fully utilize the
information contained in these forms," said Rousset.
The project also resulted in the definition of a comprehensive
implementation process, from the definition of the technical and business
process flow through to the start of production, involving both business
contract management and IT project management personnel. The application of
this implementation process resulted in more effective control of
implementation costs and reduced deployment time.
The webMethods Enterprise Services Platform was selected by The Lapeyre
Group after a seven month evaluation period. The webMethods product was
selected because it is standards-compliant, offers a unified solution that
doesn't require manual coding to implement and has rapid deployment
capabilities.

About Lapeyre Group
The Lapeyre Group delivers products and services to individuals and
professionals, in the area of new construction, renovations, and home
improvements (relying on an integrated industrial tool). The Lapeyre Group is
part of the Building Distribution branch of Groupe Saint-Gobain.
The key figures for the Lapeyre Group for 2003 are:
* 1.4 billion Euros in revenues
* 90% of revenues generated by sales to individuals and retail (B to C)
* 10% of revenues generated by sales to building sites (B to B)
* 87% of revenues generated in France -- 13% internationally
* Installations in France, Belgium, Switzerland, Poland and Brazil
* 9,600 employees
* 15 production sites
* 300 points of sale

For additional information: http://www.lapeyre.fr

About webMethods, Inc.
webMethods (Nasdaq: WEBM) provides business integration software to
integrate, assemble and optimize available IT assets to drive business process
productivity. webMethods delivers an innovative, enterprise-class business
integration platform that incorporates proven integration technology with next
generation capabilities into one interoperable set of tools that delivers a
unique combination of efficiency, agility and control. webMethods combines
industry leadership with a zealous commitment to customers to deliver tangible
business value to more than 1,250 global customers. webMethods is
headquartered in Fairfax, Va., with offices throughout the U.S., Europe, Asia
Pacific and Japan. More information about the company can be found at
http://www.webMethods.com.

The webMethods name and logo are registered trademarks, and webMethods
Fabric is a trademark, of webMethods, Inc. All other marks mentioned are
trademarks or service marks of their respective companies.


SOURCE webMethods, Inc.





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